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Holiday Inn San Francisco - Golden Gateway Newly Renovated With No Resort Fee, San Francisco
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Key details
About the Resort
1500 Van Ness Avenue,
San Francisco,
California,
United States of America,
94109,
California
Holiday Inn San Francisco - Golden Gateway Newly Renovated With No Resort Fee is a 3-star hotel that offers modern amenities without additional resort fees. Guests will find an outdoor rooftop pool, a fitness center, and on-site dining at the R.O.H. restaurant and bar.
Rooms & Amenities
Rooms feature customizable comfort with amenities such as coffee makers, free Wi-Fi, mini-fridges, and flat-screen TVs. Guests can enjoy scenic views of the city or San Francisco Bay, along with triple-sheeted bedding and blackout shades for restful sleep.
Dining & Family-Friendly Options
Dining is available at the on-site R.O.H. restaurant, which serves American cuisine and offers a full-service bar with an extensive selection of cocktails, wine, and beer. Family-friendly policies include complimentary meals for kids ages 11 and under when ordering from the main menu.
Leisure & Transportation
The hotel features a 24-hour Fitness Center equipped with modern exercise equipment as well as a heated outdoor rooftop pool. Accessible public transportation options include cable cars, buses, and streetcars, ensuring easy exploration of nearby attractions.
Business & Events
Offering extensive meeting and event facilities, the hotel has 13 meeting rooms with a total of 18000 square feet of versatile space and AV equipment support. The experienced event planning team assists with organizing gatherings of all sizes.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Center
San Francisco
1.1
mi
Airports
San Francisco International (SFO)
15.1
mi
Oakland International (OAK)
20.2
mi
Train
F Market Street Car
1.6
mi
Caltrain - 4th & King Street Station
1.7
mi
Bus
Bus stop400 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“The room was impressively spacious, featuring a comfortable couch and a mini fridge perfect for stocking snacks and drinks.” view full review
Great Heated Pool
“The heated pool was a fantastic way to unwind after a long day of sightseeing, providing the perfect balance of relaxation and fun.” view full review
Tasty In-House Meals
“The hotel restaurant offered simple yet delicious meals, and I particularly enjoyed the amazing cocktails crafted by the friendly bar staff.” view full review
Well-Equipped Gym
“The gym was well-equipped and allowed me to maintain my fitness routine during my stay, which was greatly appreciated.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Hiking
Cycling
Golf course
Guest Parking
Dryer
Services
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Video games
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Heated swimming pool
Sun loungers
Sun terrace
Leisure/ TV room
Pool with view
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1500 Van Ness Avenue,
San Francisco,
California,
United States of America,
94109,
California
Map view
street view
1500 Van Ness Avenue,
San Francisco,
California,
United States of America,
94109,
California
City landmarks
Harbor
Pier 39
1.5
mi
Monuments and Landmarks
Lombard Street
1.2
mi
Grant Avenue
Chinatown
1.1
mi
Shopping Area
Union Square
5200 ft
Harbor
Fisherman's Wharf
1.3
mi
Cable Car
Cable Car Museum
1.1
mi
Tower
Coit Tower
1.8
mi
Public Building
San Francisco City Hall
4400 ft
Market
Ferry Building
1.6
mi
Museums
Asian Art Museum
1.0
mi
Museums
Exploratorium
1.5
mi
Gallery
San Francisco Museum of Modern Art
1.5
mi
Island
Alcatraz Island
2.6
mi
Church
Grace Cathedral
2900 ft
Historic Site
Painted Ladies
1.5
mi
Cable car ride
1.4
mi
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
1.2
mi
Mall
Ghirardelli Square
1.2
mi
Bridges
Golden Gate Bridge
3.7
mi
Museums
Mechanical Museum
1.4
mi
Bush St What3words: ///also.secret.ever
Dragon's Gate
4800 ft
National Park
San Francisco Maritime National Historical Park
1.4
mi
Parks
Mission Dolores Park
2.1
mi
Gallery
Fort Mason Center
1.3
mi
Museums
Contemporary Jewish Museum
1.4
mi
Church
Old Cathedral of Saint Mary
2900 ft
San Francisco
Nob Hill
2500 ft
Broadway Theatre
War Memorial Opera House
4300 ft
Mall
Westfield San Francisco Center
1.2
mi
Nearby
Museums
Haas-Lilienthal House
2000 ft
Restaurants
The New Village Cafe
800 ft
1426 Polk St
Spinnerie
500 ft
1401 Polk Street
Star Bagel
600 ft
1475 Polk St Ste G
Golden Veggie Market
600 ft
1475 Polk St
Peets Coffee & Tea
600 ft
601 Van Ness Ave Ste A
Piccadilly Fish & Chips
700 ft
1348 Polk St
Cookie Love
700 ft
1488 Pine St
Bob's Donuts & Pastry Shop
1200 ft
1621 Polk St
Quetzal Internet Cafe
1000 ft
1234 Polk St
Moka Coffee
1000 ft
1605 Polk St
Reviews and Ratings
Feedback from previous guests about their experience
66%
liked the resort and would come back again
6.6/10
Nice
Rooms
5.9
Location
8.5
Service
6.6
Dining
5.4
Guest reviews
6.6/10
based on 10 reviews
4/5
based on 2203 reviews
8.3
8.3/10 based on 4121 reviews
#94 of 248 hotels in San Francisco based on Tripadvisor
Bob
United States of America,
December
2024
8.0/10
I had a mixed experience at this hotel. The location is fantastic, making it super easy to get around with public transport and nearby restaurants, but the room was quite dated and had a bad smell. The service was top-notch, as the staff were genuinely friendly and helpful. Overall, it’s a decent place to stay, but there are definitely areas that need some improvement.
Rooms
5.0
The room was quite old and had a very unpleasant smell, which led me to buy a spray for some relief. Plus, it was right next to the elevator, so I could hear it going up and down frequently.
Service
9.0
The staff was exceptionally polite and very responsive to our needs, always friendly and professional. They really made the stay more enjoyable.
Location
10.0
The location was fantastic, with a cable car stop right outside, making it easy to see the city. Plus, there were restaurants, a Starbucks, and a Walgreens close by.
Dining
Facilities
7.0
The hotel had solid facilities, with decent amenities that contributed to a comfortable stay.
Henry
United States of America,
December
2024
7.4/10
I had a mixed experience at this hotel. The location was quite convenient, making it easy to explore the area, but I was disappointed with the room's size and odor. On the upside, the staff was incredibly helpful and friendly, which made my stay more pleasant. The dining options were good overall, but extra charges for kids were a bit unexpected. All in all, I’d rate it as decent value considering the location and service.
Rooms
5.0
The corner suite I stayed in was quite small, and unfortunately, there was a bad smell that lingered, which required me to buy a spray. That said, it was generally clean.
Service
9.0
The staff was extremely kind and attentive, checking in with all guests and offering assistance with various services.
Location
8.0
The hotel had a pretty good location, ideal for starting my explorations in San Francisco, though the nearby dining options were a bit pricey due to added city taxes.
Dining
7.0
The dining experience was good, with a decent buffet selection, but I was surprised to find that there were extra costs for kids.
Facilities
7.0
The hotel's facilities were adequate for my needs, and everything was generally well-maintained.
Walter
United States of America,
December
2024
7.6/10
I had a great time at the hotel! The location was fantastic, really convenient for getting around the city, and I found the staff to be incredibly friendly and helpful. The rooms were clean, but I would say they were pretty basic and could use a bit of an upgrade. Overall, I felt like the experience was good value for money, though the breakfast options could definitely be improved.
Rooms
7.0
The rooms were very clean, but quite basic and lacked enough light.
Service
9.0
The staff were friendly and helpful, always ready to assist with dining recommendations and other needs.
Location
10.0
The location was great! I could easily walk everywhere, and the cable car stop right outside was a huge plus.
Dining
5.0
The breakfast options could use some variety; it would be nice to see more choices.
Facilities
6.0
The facilities were okay, nothing too fancy, but they served their purpose.
Richard
United States of America,
November
2024
7.0/10
I had a stay at a hotel that offered some great perks, like a central location near the Bay and Union Square, and the rooms were clean. However, I did experience a few downsides, particularly with the service, where it felt a bit lacking unless you were lucky enough to talk to a certain staff member. The dining options were basic and could use some improvement. Overall, it’s a decent place, but there are some areas that could really enhance the experience.
Rooms
7.0
The rooms were clean and had an automatic shade that rolled up, which was a nice touch, but mine was next to the elevator, and it was pretty loud at night.
Service
6.0
Service was hit or miss. While I had a fantastic experience with Michael at the front desk, others seemed to prioritize their phones over helping guests.
Location
9.0
The location was central and convenient, just a short walk to both Union Square and the Bay, which made exploring the area easy and safe, even after dark.
Dining
5.0
The dining options were quite basic, with a free continental breakfast that was just okay, lacking variety, especially for gluten-free products.
Facilities
7.0
I didn’t really use the facilities much, but they were available and seemed functional.
Patrick
United States of America,
October
2024
5.0/10
The hotel is situated in a decent location with convenient access to public transportation and nearby restaurants. However, the room I stayed in was rather small and in need of a good clean, and the service was not very responsive, which added to the frustration. The dining options could be improved, especially at breakfast where there was a lack of variety. Overall, I've had better stays, and I wouldn't rate this hotel as a top choice.
Rooms
5.0
The room I had was cramped and felt outdated, with dirty corners and worn furniture. It could definitely use a thorough cleaning.
Service
5.0
The service was quite lacking, with long waits at the elevator and unhelpful responses from staff. I had troubles with check-in due to airline issues.
Location
6.0
The location was quite good, with easy access to cable cars and buses, plus restaurants nearby. However, the presence of homeless people around the area made it less appealing.
Dining
5.0
Breakfast was disappointing, focusing too much on hot dishes and lacking essential items like bread rolls. There could be more offerings.
Facilities
5.0
Facilities weren't particularly memorable, and I didn't notice anything that stood out positively.
Tim
United States of America,
October
2024
6.8/10
I had a mixed experience at this hotel. The location is fantastic, right by a cable car stop and close to all the major attractions, making it super convenient to explore the city. However, I found the rooms to be a bit too noisy due to the doors connecting to neighboring rooms, and we encountered a rain leakage issue. The staff was friendly, but the service could use some improvement, particularly with getting timely assistance. Overall, it's a decent place to stay, but there are some areas that definitely need attention.
Rooms
6.0
The rooms were a bit noisy with doors connecting to neighboring rooms, which made it feel like we were sharing the space with others. Additionally, there was a rain leakage problem that was concerning.
Service
5.0
While the staff was friendly, I found the service lacking. The staff seemed more interested in their phones than assisting guests, and there were instances where help wasn’t readily available.
Location
9.0
The location is fantastic! It's centrally located, right by a cable car stop that takes you down to the waterfront and close to many attractions and restaurants.
Dining
7.0
The dining experience was just okay. The breakfast buffet was decent, but nothing really stood out as special.
Facilities
7.0
The facilities were generally good, but nothing exceptional. It met basic needs but didn't wow me.
Jerry
United States of America,
September
2024
7.8/10
I had a mixed experience at this hotel. On one hand, the location is fantastic, right downtown and within walking distance to many attractions. The cleanliness and comfort of the rooms were a plus, but unfortunately, the limited towels and a noisy room due to being near the elevator were a downside. The service was mostly great, though one staff member seemed less friendly. Overall, it’s a decent stay for the price, but improvements are needed in some areas.
Rooms
7.0
The rooms were generally clean and comfortable, but there weren't enough towels for the number of guests, which was a bit disappointing. My room was also near the elevator, so it could be noisy at times.
Service
8.0
The staff working at the hotel are top-notch, though one staff member wasn’t particularly friendly. They offered great services like car hire and tours, which I found helpful.
Location
9.0
The location is great, being right downtown and close to the Bay and Union Square. It's easily walkable to many attractions and has good access to public transport.
Dining
Facilities
6.0
While the amenities were generally good, I felt some aspects like the bathroom were a bit dated and could use some updating.
David
United States of America,
September
2024
7.2/10
The hotel offers a great location, just a short walk from Union Square and Fisherman’s Wharf, making it very convenient for getting around. My room was clean and had all the essentials like a coffee machine and fridge, although it felt a bit smaller than what I expected from the pictures. The staff were friendly and helpful throughout my stay, but I did experience some delays in service at the restaurant. Overall, it’s a solid choice for value, but there are a few areas that could use improvement.
Rooms
7.0
My room was clean and equipped with a coffee machine and fridge, which was great. However, it was a bit smaller than I anticipated.
Service
8.0
The staff were very nice and super helpful with my questions, though I did find it frustrating when my calls to the room went unanswered.
Location
9.0
The location was fantastic, right within walking distance to Union Square and just a block from the bus stop, making public transport very accessible.
Dining
5.0
The dining experience was decent, but I found it odd that they didn’t offer breakfast on-site, which limited our options.
Facilities
7.0
The hotel had good amenities, but I wish there were more dining options available.
Brian
United States of America,
September
2024
5.8/10
The hotel is well-located with plenty of transport options nearby, making it easy to explore the city. However, the rooms can be a bit noisy and lack sufficient ventilation at times. The service varied, with some staff being friendly, but others didn’t seem very welcoming. Overall, it has its perks, but there are definitely areas for improvement.
Rooms
6.0
The rooms were a bit stuffy at times, and I would have liked to have a balcony to get some fresh air. My room was near the elevators, which made it noisy, and there were street lights that kept the room from getting dark at night.
Service
5.0
Service was hit or miss. While some staff, like our room attendant Bi on the 25th floor, were very friendly and helpful, other staff members seemed unfriendly. Also, I was charged a deposit without being informed, which was frustrating.
Location
8.0
The location is pretty good, with plenty of transport links right outside the hotel, which made getting around the city a breeze. It's a quick walk to Union Square and Chinatown, and a short bus ride to the pier area.
Dining
5.0
I found the dining options quite poor for the money spent. The buffet was disappointing, and the overall dining experience didn’t meet my expectations.
Facilities
6.0
The hotel had basic facilities, but nothing really stood out. It was adequate for my needs but could use some modernization and improvements.
Theodore
United States of America,
September
2024
5.6/10
The hotel was clean and in a decent location, allowing me to easily explore various dining and shopping options nearby. However, I found the rooms to be a bit old and cramped, and the service was not particularly friendly. While I appreciated the cleanliness, I think the overall experience could be improved, especially regarding the staff's attitude and the outdated room conditions.
Rooms
6.0
The rooms were clean but a little on the older side, feeling cramped and dark.
Service
5.0
The service was quite unfriendly; the staff seemed short and snippy during our interactions.
Location
7.0
The hotel was in a convenient area, close to restaurants and shops, although it wasn't the cleanest neighborhood.
Dining
5.0
I found the dining options to be bland and overpriced compared to what was offered.
Facilities
6.0
Facilities were adequate, but nothing stood out as remarkable.
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